Overview – Communication with a Multilingual Workforce

Learn how to communicate effectively with your multicultural staff and clientele. In today’s market, understanding a multicultural workforce is key to running a successful business. Recognizing cultural differences and similarities allows us to be more understanding and patient with one another and this is key to having a productive workforce. Most employers struggle to understand why a newcomer employee thinks or behaves in a certain way, but with some cultural training, understanding one another stops being a challenging task. This makes for a stress-free work environment which in turn allows customers to feel the effect of a happy workplace. Let us help you navigate the way to an inclusive and happy work environment where employers feel heard, and employees feel valued.

Course Outcomes
• Cultural awareness of behaviours and attitudes exhibited by a multicultural workforce and clientele.
• Effective communication strategies when dealing with newcomers whose first language is not English.
• Learning how to understand each other and asking for clarification.
• Awareness of cultural language (idioms, slang) in the workplace and how to help your employees ‘get it’.
• Recognizing how cultural differences can become strengths in the workplace.
• Develop strategies when presented with conflicts in the workplace.
◦ Is it culture or is it personality?
• Improve overall ability to attract, recruit and retain an engaged workforce

Course Title

A Guide to Communication with a Multilingual Workforce
Attract – Recruit – Retain

Course Duration

3 hours/week for 6 weeks
Virtual classes – Online access

Instructors

• 2 hours of group class weekly 8:30 am – 10:30 am
• 1 hour individual guided learning per registrant

Marianne Stante – ESL Teacher CELTA
Marcela Suazo – ESL Teacher CELTA
Michelle Alcorn – Recruitment Specialist R&R Solution
Patrick Goguen – HR Specialist R&R Solution

 

Prerequisites

N/A

Prerequisites

$1,300.00 per workshop / participant = under $75/week
15 participants per working group *Group pricing available
Course for Employers, Managers, Leaders, Supervisors, HR

Course contact and start dates
Admissions@StudyAtlantic.com 1-902-634-6111

Buy course now – $1800

Pay for the entire course now.

Course Start Date (pick one)

Reservation Fee – $200

Balance of $1600 due two weeks prior to chosen start date.

Course Start Date (pick one)

Events in August–September 2022 Read more

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July 31, 2022(1 event)

9:00 am: Cooking Club

August 1, 2022(1 event)

Category: GeneralAll Day: Summer Program

August 2, 2022(1 event)

Category: GeneralAll Day: Summer Program

August 3, 2022(1 event)

Category: GeneralAll Day: Summer Program

August 4, 2022(1 event)

Category: GeneralAll Day: Summer Program

August 5, 2022(1 event)

Category: GeneralAll Day: Summer Program

August 6, 2022
August 7, 2022(1 event)

9:00 am: Cooking Club

August 8, 2022 August 9, 2022 August 10, 2022 August 11, 2022 August 12, 2022 August 13, 2022
August 14, 2022(1 event)

9:00 am: Cooking Club

August 15, 2022 August 16, 2022 August 17, 2022 August 18, 2022 August 19, 2022 August 20, 2022
August 21, 2022(1 event)

9:00 am: Cooking Club

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August 28, 2022(1 event)

9:00 am: Cooking Club

August 29, 2022 August 30, 2022 August 31, 2022 September 1, 2022 September 2, 2022 September 3, 2022

Atlantic Canada Language Academy • 1-902-634-6111 • 97 Kaulbach St, Lunenburg, NS B0J 2C0 • STUDYATLANTIC.COM • Recruitment@studyatlantic.com

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